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Hearing Care

Hearing plays an important role in how we connect with the world around us — from conversations with loved ones to the everyday sounds that bring life to our communities.

At Haine & Smith, we believe your hearing deserves the same expert attention as your eyesight. That’s why we provide professional hearing care services in all of our practices throughout Wiltshire, Gloucestershire and Oxfordshire, delivered with the personal, unhurried approach you know and trust.

Audiologist fitting headphones on a seated woman with curly hair in a clinic room.

Our Approach to Hearing Care

Backed by the trusted Haine & Smith team, established in 1975  

Unhurried, personal appointments  

Lifetime aftercare included with all hearing aids  

Ongoing support from your local Haine & Smith team  

Complimentary
Hearing Tests

Your hearing health matters at every stage of adult life.

We offer complimentary hearing assessments, designed for adult patients and carried out in a calm and private consulting room by our qualified Hearing Care Professional.

Hearing can change gradually, often without us noticing. A professional assessment provides a clear understanding of your hearing and, if further support is needed, straightforward advice tailored to your lifestyle and individual needs.
 
If treatment or hearing aids are recommended, we will explain your options clearly, with no expectation or pressure to make an immediate decision.

To arrange an appointment, please contact your local Haine & Smith practice or complete the enquiry form below and a member of our team will be in touch.

Hearing assessments are available for patients aged 18 and over  

Audiologist using a smartphone and otoscope to examine a woman’s ear with a close-up view on the phone screen.

Ear Wax Removal (Microsuction)

Blocked ears? Loss of clarity? You may be experiencing a build-up of wax.

We offer professional microsuction ear wax removal – a gentle and effective method recommended by hearing care professionals. Unlike syringing, microsuction uses a fine suction tool and does not involve water.

£80 for one or both ears
✔️ Performed in-practice by our trained Hearing Care Professional

Tinnitus Management

Tinnitus can present as ringing, buzzing or other persistent sounds in the ear. If you are experiencing these symptoms, we offer personalised support to help you understand the condition and explore appropriate management options.

Audiologist operating computer while woman wearing headphones undergoes hearing test in clinic.
Man showing a selection of hearing aids to a woman in an office with blue computer screens.

Hearing Aids

If hearing aids are recommended, we will guide you through discreet and advanced options designed to suit your lifestyle, using trusted technology from Beltone.

Invisible and rechargeable options

Bluetooth and smartphone connectivity

Live demonstrations and trial fittings

We’ll help you choose what’s right for you, based on your lifestyle and needs — without pressure.

Hearing aid packages start from £1,995.

In Partnership with
Beltone

We’re proud to work with Beltone, one of the most trusted hearing care brands in the world. With a heritage spanning more than 80 years, Beltone offers smart, high-quality devices that put patients first.

Lifetime
Aftercare – Included

With all hearing aids purchased through Haine & Smith, you’ll receive:

Lifetime aftercare and adjustments

Ongoing support from your local practice

Manufacturer warranties and repair guidance

We’ll be here for you every step of the way.

Meet the Audiology Team

George

George is a qualified Hearing Care Professional with extensive experience in supporting patients with their hearing health. He is passionate about delivering clear, straightforward advice and helping patients find the right solutions for their individual needs.

George takes pride in providing a personal, unhurried service, ensuring every patient feels comfortable and supported throughout their hearing journey.

Young man with short dark hair wearing a white collared shirt against a plain light background.
Smiling man with beard wearing a blue shirt, standing outdoors with sea and cloudy sky behind him.

Ian

Ian qualified as an Audiologist in 1995 and brings nearly 30 years of experience to the team. He began his career in the NHS in Scotland, where he progressed to Chief Audiologist for Adult Services, before moving into private practice and clinical leadership roles in England.

Ian is passionate about getting to know his patients, understanding their challenges, and helping them achieve the best possible outcomes with tailored hearing solutions. His connection to audiology is also personal, with two of his grandchildren wearing hearing aids.

Outside of work, Ian enjoys spending time with his family and travelling.

Rosie

Rosie began her career in hearing care in 2020, specialising in ear wax removal before progressing to a Hearing Care Assistant role in 2023. She is currently completing her Hearing Aid Audiology degree at De Montfort University.

Rosie is passionate about improving patients’ quality of life through better hearing, and recently travelled to India to help fit donated hearing aids in rural communities — an experience she found incredibly rewarding.

Outside of work, Rosie enjoys long walks with her dog and has a love of loud music — always with hearing protection in place.

Woman with long auburn hair wearing a shearling jacket, smiling inside a car.

Make a Hearing Care Enquiry